PATIENT FINANCIAL SERVICES

Medical need and care come first at Mercy Hospital.  Mercy Hospital will provide medically necessary health care services to all persons who are in need, regardless of age, race, religion, national origin, gender, handicap, sexual orientation or ability to pay.    You may have concerns regarding the billing and payment options for your health care visit.  If you have any questions, please contact our business office.

Inpatient hospital room charges begin on the day you are admitted and continue each day with the exception of the day you are discharged.  The room charge includes nursing care, meals, and costs of necessary support services that allow us to provide you with quality care.  All tests, procedures, medications, supplies and therapies you receive while in the hospital are charged separately either for inpatient or outpatient status.  An itemized statement is available upon request after your discharge.

Insurance/payment information

The business office must have all necessary insurance and financial information.  You are asked to provide:

o       Name and address of your insurance company

o       Policy number and/or group number

o       Social Security number of policy holder

Patients are responsible for any deductible and any amount not covered by insurance.  Cash, check, Visa, Mastercard or Discover will be accepted for payment.

Financial assistance

You may be eligible for financial assistance from Mercy Hospital to help pay for the cost of your health care received at Mercy Hospital.  Eligibility is based on your household income as well as any other assets you may hold.  Consideration will be given to a patient who has significant or catastrophic medical bills and does not meet the income guidelines.

You must apply for financial assistance and provide required documentation.  Contact the Mercy Hospital Business Office for application forms.